qEEG-Pro B.V. (“qEEG-Pro”, “we”, “us”, or “our”) is committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you access or interact with our website  https://qeeg.pro (the “Website”).

The data controller responsible for processing your personal data via this Website is:

This Privacy Policy applies exclusively to the personal data collected via the Website. It does not cover personal data collected through other means or in the context of using the qEEG-Pro platform or services, which are governed by separate terms and policies.

The Website is primarily informational and does not use cookies, trackers, analytics, or other tools to collect data automatically.

However, you may voluntarily provide personal data when contacting us via the contact form available on the Website, by email, or through other direct communications. In such cases, we may process the following types of information:

• a. Your full name;
• b. Your email address;
• c. The content of your message or inquiry;
• d. Any additional data you may voluntarily share.

We do not intentionally collect or process any special categories of personal data (such as health or biometric information) via the Website.

We only process your personal data for specific and lawful purposes, including:

• –  To respond to your inquiries or support requests
  –  To maintain a record of correspondence for administrative purposes
  –  To protect our rights or interests in case of disputes or legal claims

The legal basis for this processing is our legitimate interest in communicating with users and managing our business (Article 6(1)(f) GDPR). In certain cases, the processing may also be necessary for compliance with legal obligations (Article 6(1)(c) GDPR).

We retain personal data only for as long as necessary to fulfill the purposes outlined above, or as required by applicable legal, regulatory, or tax obligations. Typically: Email correspondence will be retained for no longer than 12 months, unless it forms part of a legal or contractual obligation. Where no further communication or follow-up is expected, personal data will be deleted or anonymized in a timely manner.

We do not sell, rent, or trade your personal data. Your data may be shared with our trusted service providers (e.g., email hosting or IT infrastructure providers) strictly on a need-to-know basis and only under confidentiality and data protection obligations. We do not transfer personal data outside the EEA unless adequate safeguards are in place (e.g., adequacy decision, SCCs).

As a data subject under the GDPR, you have the following rights:

• Right of access – to know what data we hold about you
• Right to rectification – to correct inaccurate or incomplete data
• Right to erasure – to request deletion of your data (“right to be forgotten”)
• Right to restrict processing – to limit how we use your data in certain circumstances
• Right to object – to object to data processing based on our legitimate interests
• Right to lodge a complaint – with a supervisory authority if you believe your data is being mishandled

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These include secure communication protocols, access control policies, and server-level protections aligned with industry best practices.

This Website may contain links to external websites or services operated by third parties. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy notices when you leave our Website.

We may update this Privacy Policy from time to time to reflect changes in our legal obligations or business operations. The latest version will always be available on this page, with the “Last Updated” date noted above. If the changes are material, we will take reasonable steps to inform you in advance where appropriate.